We begin with an initial consultation where you can reach us by phone, email, WeChat, or SMS. We'll discuss your renovation needs, style preferences, budget, and gather any existing floor plans or photos.

Upon completion, we conduct a thorough final inspection with you to ensure everything meets your expectations. We provide warranty service and ongoing maintenance support for your peace of mind.

Renovation Service Workflow — 5 Steps

Q: On-Site Measurement & Quote

Our team conducts professional on-site measurements to ensure accuracy. We discuss your functional needs in detail and provide a transparent, itemized quotation based on your material selections and project scope.

Q: Confirmation & Contract

After finalizing your design, we invite you to our showroom to review material samples and sign the contract. We establish a dedicated project team and coordinate all scheduling for materials and installation.

Q: Execution & Management

Our project team handles all aspects of construction management. You won't need to coordinate with individual workers—we manage quality control, progress tracking, and handle any issues that arise.

From consultation to completion

30+Years Experience

500+Projects Completed

5 Google Reviews

STEP 1

Initial Consultation

Discovery

•Initial contact via phone, email, WeChat, or SMS

•Confirm renovation areas: kitchen, living room, bathroom, or whole house

•Style preference confirmation

•Material budget and positioning

•Understand renovation needs and expectations

•Obtain floor plans and site photos (if available)

•Functional requirements communication

Phone

WeChat

SMS

STEP 2

On-Site Measurement & Quote

On-Site Measure & Quote

•Professional on-site measurement for precise dimensions

•Ensure design plans match actual space

•Define scope of work, content, and payment milestones

•In-depth communication on usage habits and functional needs

•Provide clear quotation based on material selection and craftsmanship

Precise Measurement

Transparent Quote

Site Visit

STEP 3

Confirmation & Contract

Confirm & Contract

•Invite clients to company/showroom for in-person consultation

•Address questions and optimize design details

•Confirm project start date

•Coordinate material procurement, ordering, delivery, and installation schedule

•Confirm design proposal and material samples

•Sign construction contract and collect deposit

•Establish project team: Project Manager, Engineer, Coordinator

Contract

Consultation

Project Team

STEP 4

Execution & Management

•Unified project team management

•Coordinated construction progress

•Material delivery and on-site coordination

•No direct interaction with workers needed

•Unified construction quality control

•Quick response to issues and resolution

Unified Management

Progress Tracking

Quick Response

STEP 5

Handover & Aftercare

•Final inspection to ensure results meet expectations

•Project handover confirmation

•Warranty service provided

•Ongoing upgrade and maintenance support

Strict Inspection

Warranty Service

Ongoing Support

Making renovation truly achievable

Why This Matters

Reno Stars' structured renovation workflow helps customers know what to expect at every stage. Our clear 5-step process ensures a smooth, stress-free renovation experience from first contact to final handover.

Simple · Worry-Free · Safe · Guaranteed

778-960-7999 info@reno-stars.com

21300 Gordon Way, Unit 188, Richmond, BC V6W 1M2

reno-stars.com

Scan to chat on WhatsApp

Years Industry Experience30+

5 Google

Warranty Service3 Years